Privacy Policy

Last updated: 10/10/2025

Introduction

At Datra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, password)
Usage data and analytics
Payment and billing information
Communications with our support team

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Protect against fraudulent or illegal activity

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Export your data

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@datra.io.